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Everything you need to know about ordering, sizing, shipping, Team Shops, and working with Republic.

Orders & Pre-Orders

How do pre-orders work?

Standard retail pre-order products are clearly marked on the product page. Estimated production or shipping timing will be listed with the item whenever available. These dates are estimates and can shift because of production, freight, vendor, or other fulfillment delays.

Pre-orders may be changed or canceled before production or fulfillment begins. Once an order has entered production or fulfillment, cancellation may no longer be possible.

What if a pre-order is delayed?

If a standard retail pre-order is delayed meaningfully beyond the originally communicated window and has not yet shipped, contact us. You may request to cancel the affected pre-order before shipment.

Can I exchange a pre-order after it arrives?

Yes, standard retail pre-orders follow our regular 30-day exchange policy after delivery, provided the item is eligible and meets the exchange conditions. Team Shop, personalized, custom, and clearly marked final-sale items follow their separate policies.

Can I change or cancel a regular order after I place it?

If you catch an error, contact us as soon as possible. We’ll make a reasonable effort to help before the order is processed or enters production, but changes and cancellations can’t be guaranteed once work has started.

How will I know when my order ships?

When tracking is available, you’ll receive shipping information using the contact details provided at checkout. Team Delivery orders may follow a different process because they are delivered together to the participating program.

Sizing & Product Details

How do I know what size to order?

Start with the sizing information on the product page and our Sizing page. Sizing can vary by product and manufacturer, so check the information for the specific item you’re ordering.

Will the colors look exactly like they do on my screen?

We work to represent colors and artwork as accurately as possible, but screens can display color differently. Finished color can also vary slightly between fabrics, garment manufacturers, production runs, and decoration methods.

Are product mockups exact?

Mockups represent the finished product as closely as possible. Minor differences in print scale, placement, garment shape, or appearance can happen during production, particularly with custom and sublimated items.

Retail Exchanges

Can I return or exchange a regular Republic order?

Regular retail merchandise may be exchanged within 30 days of delivery. Exchanges are limited to the same item in a different available size or color. Items must be unworn, unwashed, unused, and in original condition with tags or original packaging when applicable. We do not offer refunds for change-of-mind or sizing-related returns, and exchanges cannot be used to switch to a different product.

For an approved standard exchange, the customer is responsible for shipping the original item back to Republic. Once the returned item is received and approved, Republic will cover the cost of shipping the replacement item one time.

If the requested replacement size or color is unavailable, Republic will issue store credit for the original item value instead. Team Shop, personalized, custom, and clearly marked final-sale items are not eligible for exchange. If we made an error or an item arrives damaged or defective, contact us and we’ll make it right.

Team Shops

What is a Republic Team Shop?

Republic Team Shops are limited-run online stores created in collaboration with participating schools, clubs, and wrestling programs. Each shop can have its own products, designs, ordering window, pricing, and fulfillment options.

Can I return or exchange a Team Shop order?

Team Shop purchases are final sale because many items are program-specific, custom-decorated, made to order, or ordered specifically for that shop. If Republic sends the wrong item, makes a production error, or an item arrives damaged or defective, contact us and we’ll work to make it right. See the full Team Shop Policy.

What is Team Delivery?

When Team Delivery is offered, individual customer orders are packaged separately and delivered together to the designated team or program representative for distribution. Direct shipping may also be available depending on the shop.

Can I order after a Team Shop closes?

Not always. Team Shop products may be produced specifically for that program, and styles, sizes, designs, and pricing aren’t guaranteed after the ordering window closes. If a shop reopens later, the selection may be different.

Custom & Team Gear

Does Republic make custom gear for teams?

Yes. Republic works with wrestling programs on custom team gear and collaborative products. Visit Team Collabs to learn more and start the conversation.

Do custom orders have minimums or different lead times?

They can. Minimum quantities, production timing, decoration methods, and available products depend on the project. We’ll confirm those details before moving forward with a custom or team order.

Shipping & Order Problems

Where can I find shipping and return information?

Visit our Shipping & Returns page for current policy and fulfillment details. Team Shop purchases follow the separate Team Shop Policy.

What if my order arrives damaged or I receive the wrong item?

Contact us as soon as possible and include your order number, a description of the issue, and photos when helpful. If the problem is a Republic production or fulfillment error, we’ll work with you to make it right.

Still got a question?

Send us a message with your order number or team name when applicable and we’ll get you pointed in the right direction.

Contact Republic